The self-check-in process was really convenient, especially for late arrivals. I appreciated the well-equipped kitchenette. it made preparing meals easy. The location near public transport was excellent, just a short stroll from Emmenbruecke Bahnhof Sud. However, I faced some issues with the app for accessing the room. It gave me a blank screen, which was frustrating. A helpful staff member guided me through the issue, but clearer instructions on the app would be beneficial. The surroundings had a local supermarket, which was convenient, but finding the hotel initially was slightly confusing due to the lack of clear signage. Overall, it was a good experience, but improvements in staff communication about the app and clearer directions would elevate the stay significantly.

Well-equipped kitchenette for self-catering meals.

I had a frustrating experience with the lack of proper ventilation in my room. It was incredibly hot, and there was no air conditioning to alleviate the discomfort. Additionally, the bathroom conditions were subpar, resembling a cramped space that felt neglected. The surrounding area also raised safety concerns during my stay.

easy access to beautiful landmarks and green spaces nearby

during my stay, I appreciated how easy it was to walk to the stunning Chapel Bridge and enjoy the peaceful views by Lake Lucerne just a short trek away, which made my city explorations effortless and immensely enjoyable.

1) Spacious layout
2) Fully equipped kitchen
3) Prompt issue resolution

1) Inconsistent cleanliness
2) App access issues

well-equipped kitchenettes, excellent public transport links, visitor city card

No elevator access makes lugging heavy bags a hassle!!! The self-check-in app is more confusing than it should be, leaving guests frustrated!!! Cleaning standards need immediate attention, especially in bathrooms!!!

modern, modern, modern

I loved the mobile app check-in feature that made the entry process so seamless! The fully equipped kitchenette allowed me to whip up some quick meals, enhancing my stay significantly. Plus, the Visitor City Card made public transport and sightseeing a breeze, adding incredible value.

strongly recommend 😍❤️

Technology made entry easy, but check-in was confusing.

anstatthotel luzern, self-check-in had a fantastic location near luzern city. the superior apartment featured a lovely terrace with an amazing view. the full kitchenette and laundry facilities were super convenient. the visitor card made transportation and discounts a breeze, adding great value to our stay.

would recommend

The automated check-in process was convenient and I appreciated the kitchen facilities for a home-cooked meal. However, the room cleanliness was subpar, particularly with the bed, which detracted from the comfort of my stay.

Had a great time with friends! The location was perfect for visiting the Chapel Bridge and exploring Mount Pilatus. Loved the kitchenette for making meals together. Public transport is super accessible, which made getting around easy and enjoyable.

The self-check-in app had some hiccups, making it a bit frustrating to access our rooms initially.

The room offered a spacious layout, featuring a large, comfortable bed and a lovely balcony with mountain views. The quiet neighborhood added to the calm atmosphere, making for a relaxing stay. However, identifying the hotel was quite challenging as there were no signs in English, and the absence of a reception area cut down on the convenience. While the location was somewhat remote, access to public transport and beautiful riverside walks balanced that out.

i really enjoyed my stay at anstatthotel luzern, self-check-in. the hotel is conveniently located near a bus stop, making it easy to explore the area. It's close to lake luzern. The customer service was impressive. they promptly resolved an issue when we got locked out. the room had a small kitchenette that was perfect for our grocery store meals.

Great wi-fi and flat-screen TV. Cleanliness could improve, especially in the kitchen.